Subscription and Refund Policy
ImmerShare Subscription and Refund Policy
Effective Date: June 29, 2026
ImmerShare is provided by Paraverse Technology Limited (“Paraverse,” “we,” “us,” or “our”) and supports monthly and annual subscription plans and may include auto‑renewal options. Please read this Refund & Subscription Policy before purchasing or subscribing.
- General Refund Policy
1.1 Since ImmerShare is an ongoing service, we generally do not provide full refunds for activated subscriptions.
1.2 However, we may consider limited refund requests under specific conditions described below.
- Monthly Plans
2.1 Monthly subscriptions are generally non‑refundable once the billing period has started, because the service is provided for the full month and we do not clearly distinguish between “basic” and “premium” features.
2.2 If, within 7 days of your subscription start date, you can prove that the Service is completely unusable due to a technical fault, you may request a partial or full refund, which we will consider at our discretion.
- Annual Plans
3.1 Annual subscriptions are generally not fully refundable.
3.2 If you request cancellation during the contract period, we will:
– First deduct 15% as a refund processing fee; then
– Apply the remaining amount proportionally based on the unused time.
– Example calculation (for explanation only):
– Annual fee: $1,200
– Used: 3 months, remaining: 9 months
– Deduct 15% fee: $1,200 × 15% = $180
– Remaining: $1,020
– Proportional refund: 1,020 × 9/12 = $765 3.3
If the Service is unavailable for an extended period (for example, more than 3 months) due to a technical issue, we may at our discretion offer additional compensation or extend your service period at no extra cost.
- Auto‑renewal and Cancellation
4.1 You may choose auto‑renewal (continuous subscription) for your plan.
4.2 If you enable auto‑renewal, the system will automatically charge your payment method near the end of each billing period until you disable auto‑renewal before the next renewal.
4.3 You may disable auto‑renewal within a certain number of days (for example, 7 days) before the current billing period ends. After disabling, your service continues through the current period, and no further charges are made afterward.
- Introductory (Free) Version and Downgrades
5.1 The Introductory (Free) Version of ImmerShare is a long‑term free version that does not charge users and therefore is not eligible for refunds.
5.2 If your paid subscription expires or is cancelled, the system will automatically downgrade your account to the Introductory (Free) Version, with advanced features disabled.
- Display Location and Contact Information
6.1 This Subscription and Refund Policy will:
– Be available on the website under “Subscription and Refund Policy”; and
– Be linked during registration, login, and at the time of payment or subscription, so that users can review it.
6.2 If you have any questions, you may contact us via the in‑platform support system or by email: info@immershare.com.